How to Contact Ticketmaster Customer Service: Phone Numbers and Support Tips

When it comes to purchasing or managing event tickets, Ticketmaster is one of the largest and most recognized platforms in the world. However, like any major ticketing service, issues can occasionally arise — whether it’s a problem with ticket delivery, an event cancellation, or a transfer gone wrong. In those moments, knowing how to reach Ticketmaster customer support is crucial. In this guide, we’ll cover everything you need to know about the Ticketmaster contact number, how to reach Ticketmaster customer service, and helpful tips for getting quick assistance.

What is the Ticketmaster Contact Number?

Many customers often search for the Ticketmaster contact number when they need immediate assistance. In the United States, Ticketmaster customer service can be reached at:

Ticketmaster Customer Service Number:
📞 1-800-653-8000

This is the main Ticketmaster customer service phone number for general support, including help with ticket orders, account issues, and event information.

If you’re calling from outside the U.S., Ticketmaster has different contact numbers depending on your region. It’s important to visit the Ticketmaster website for the specific contact information based on your country.

Tip: When calling Ticketmaster, be prepared with your order number, event details, and any other relevant information to speed up the process.

When to Call the Ticketmaster Customer Service Number

The Ticketmaster phone number customer service line is designed to help with a variety of issues, including:

• Problems accessing your tickets

• Lost or missing tickets

• Event cancellations or postponements

• Refund requests

• Ticket transfers

• Account security concerns

• Help with accessible seating requests

If your situation is urgent — such as a last-minute ticket issue on the day of the event — calling the Ticketmaster customer service phone number is usually the fastest way to get help.

However, keep in mind that Ticketmaster’s phone lines can be very busy, especially during peak times like major tour sales or after a high-profile event cancellation.

Best Times to Call Ticketmaster Customer Support

To avoid long wait times when calling the Ticketmaster contact number, it’s helpful to know when to call. Generally, the best times are:

• Early mornings (as soon as the call center opens)

• Mid-week (Tuesday through Thursday)

• Non-event days (avoid calling during the day of a major concert, game, or festival)

Ticketmaster’s customer service hours can vary, but typically they are open:

• Monday through Saturday: 9:00 AM to 9:00 PM (local time)

• Sunday: 9:00 AM to 8:00 PM (local time)

It’s always a good idea to check Ticketmaster’s website for the most current hours.

Alternative Ways to Contact Ticketmaster Customer Service

If you can’t get through on the Ticketmaster customer service number, don’t worry — there are other options:

1. Ticketmaster Online Help Center

Visit the Ticketmaster Help Center where you can find answers to many common questions. You can also send a message directly through their “Contact Us” form if your issue requires personal assistance.

2. Live Chat Support

Ticketmaster offers live chat support for some users through their website and app. This can often be a faster way to get help compared to calling the Ticketmaster phone number customer service line.

Tip: Log in to your Ticketmaster account before starting a chat to speed up the verification process.

3. Social Media

Sometimes, reaching out to Ticketmaster’s social media accounts (such as Twitter @Ticketmaster) can help you get attention for urgent issues. Be cautious about sharing personal information publicly.

4. Ticketmaster App

If you have the Ticketmaster app installed, you can manage your tickets, track your orders, and even find help without making a phone call. Some issues can be resolved directly through the app.

Common Issues Resolved Through Ticketmaster Customer Service

Here are a few examples of problems that the Ticketmaster customer service phone number can help you fix:

• Resending Tickets: If you didn’t receive your tickets via email or mobile delivery, a representative can resend them.

• Refund Processing: If your event was canceled, you might be eligible for a refund or credit.

• Updating Information: If you need to change your email address or correct an error on your account.

• Ticket Transfers: If you’re having trouble transferring tickets to another person, customer service can walk you through it.

• Accessible Seating: If you require ADA accommodations, the Ticketmaster customer service team can assist you in finding the right seats.

Final Tips for Contacting Ticketmaster Customer Service

Here are a few final tips to make your customer service experience as smooth as possible:

• Have Your Details Ready: Always have your order number, event name, and account information handy.

• Be Patient: High demand can lead to long wait times, especially for popular events.

• Check Online First: Many common issues can be resolved faster through Ticketmaster’s Help Center or app.

• Follow Up if Needed: If your issue isn’t resolved immediately, don’t hesitate to call back or send a follow-up message.

Whether you’re dealing with a simple ticket transfer or a complicated refund issue, knowing how to reach Ticketmaster support can save you a lot of stress. Keep the Ticketmaster contact number handy and remember that online options are often available too!