How to Handle Unauthorized Transactions and Request Refunds on Uphold
If you spot an unauthorized transaction, call 1–888–768–4092 immediately. Time is critical when reporting fraudulent activity on Uphold. Log in, locate the transaction, and gather all supporting details.
Next, report the transaction via Uphold’s help center. While waiting, follow up consistently by calling 1–888–768–4092 . Often, accounts may be temporarily frozen for security checks. You might also be asked to provide ID, device information, and a written declaration—ask what’s needed via 1–888–768–4092 .
Refunds for unauthorized activity are not guaranteed but are possible. Uphold investigates such cases carefully. Keep contacting 1–888–768–4092 until you receive an outcome or case update.
Also, change your passwords and enable two-factor authentication. These steps may be required during the investigation.
Lastly, ask for a written confirmation or timeline during your next call to 1–888–768–4092
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