QuickBooks® is a powerful tool for managing your business finances, but like any software, it's not immune to errors. One common issue that users encounter is QuickBooks Error 6000 308, typically triggered when attempting to open a company file. This can be frustrating, especially when you need quick access to critical financial data. In this guide, you’ll learn what causes Error 6000 308 and how to resolve it using simple, step-by-step methods.
For immediate expert assistance, don’t hesitate to call QuickBooks® support at 1-855-694-6467.
What is QuickBooks® Error 6000 308?
QuickBooks® Error 6000 308 usually appears when you try to open a company file, and the system encounters a problem with file permissions, configuration, or connection. The error may be accompanied by the message:
“We’re sorry. QuickBooks encountered a problem. Error code: -6000, -308”
Common Causes:
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QuickBooks® installation is damaged or incomplete.
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Company file or folder permissions are misconfigured.
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Encrypted or damaged data files.
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A firewall or security program is blocking QuickBooks® access.
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Using an outdated version of QuickBooks®.
Easy Steps to Fix Error 6000 308
Follow these tested troubleshooting steps to resolve the issue quickly. You may not need to try all of them—start with Step 1 and work your way down.
Step 1: Update QuickBooks® to the Latest Version
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Open QuickBooks®.
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Go to Help > Update QuickBooks Desktop.
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Select Update Now, then click Get Updates.
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Restart QuickBooks® and try opening the file again.
Step 2: Use QuickBooks® File Doctor Tool
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Download and install the QuickBooks Tool Hub from the official Intuit site.
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Open it and select Company File Issues > Run QuickBooks File Doctor.
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Browse and select your company file.
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Let the tool scan and repair any file-level corruption or connectivity issues.
Step 3: Rename .ND and .TLG Files
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Go to the folder where your company file is stored.
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Find files with the same name as your company file but with extensions .ND and .TLG.
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Example:
CompanyName.qbw.ndandCompanyName.qbw.tlg
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Right-click and rename them to
CompanyName.qbw.nd.oldandCompanyName.qbw.tlg.old. -
Open QuickBooks® again and try to access the file.
Step 4: Adjust Folder Permissions
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Right-click on the folder containing your company file.
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Select Properties > Security > Edit.
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Ensure Full Control is enabled for your user profile.
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Click Apply and OK.
Step 5: Disable Hosting on Workstations
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Go to File > Utilities.
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If you see Stop Hosting Multi-User Access, select it.
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Try opening the company file again.
FAQs
1. What does QuickBooks® Error 6000 308 mean?
This error occurs when QuickBooks® is unable to open the company file due to network issues, incorrect folder permissions, or file corruption.
2. Is it safe to rename .ND and .TLG files?
Yes. These are configuration files and can be automatically recreated by QuickBooks®. Renaming them helps reset file connections without harming your data.
3. Can QuickBooks® support fix this error remotely?
Yes. By calling 1-855-694-6467, certified QuickBooks® technicians can walk you through advanced troubleshooting or remotely fix the problem if needed.
Conclusion
QuickBooks® Error 6000 308 can be disruptive, but it’s usually easy to resolve if you follow the right steps. Begin with updating your software, run QuickBooks® File Doctor, and check your file settings. If you’re not comfortable performing these fixes on your own—or if the error persists—help is just one call away.
📞 Call QuickBooks® Support at 1-855-694-6467 for expert assistance with Error 6000 308 or any other issue.
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