Step-by-Step Guide to Fixing QuickBooks Installation Error 1335

jakkibhasker

posted on 1 day ago — updated on 1 second ago

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QuickBooks Support: 1-855-694-6467

QuickBooks Desktop is one of the most widely used accounting solutions for small and medium-sized businesses. It simplifies bookkeeping, payroll, and tax management. However, like any software, QuickBooks can encounter errors—especially during installation. One such issue is QuickBooks Installation Error 1335, which can be frustrating and time-consuming if not addressed properly.

This comprehensive guide walks you through the causes, symptoms, and exact steps to resolve QuickBooks Error 1335. If you prefer expert assistance or need urgent help, contact the QuickBooks support team at 1-855-694-6467.

What is QuickBooks Error 1335?

QuickBooks Error 1335 is a Microsoft Windows-based installation error that typically occurs when the QuickBooks installer cannot read the cabinet (CAB) file required for installation. It usually appears in one of the following error messages:

“Error 1335: The cabinet file [filename.cab] required for this installation is corrupt and cannot be used.”
“Error 1335: The cabinet file [data1.cab] required for this installation is not valid.”

This error can prevent the software from completing the installation or updating process.

Why Does QuickBooks Error 1335 Occur?

Understanding the root causes behind QuickBooks Error 1335 is essential before jumping into troubleshooting. The most common reasons include:

1. Corrupt Cabinet (.cab) Files

The installation file or disk may contain a corrupted or damaged .cab file, making it unreadable by the installer.

2. Insufficient System Resources

A lack of available RAM or storage can cause issues while extracting or reading files during installation.

3. Faulty or Incomplete Installation Media

Using damaged CDs/DVDs or incomplete QuickBooks installer downloads may trigger this error.

4. Antivirus or Security Software Interference

Antivirus programs can sometimes block or interfere with the installation process, mistaking it for a threat.

5. Corrupt Microsoft Components

QuickBooks relies on Microsoft components like .NET Framework, MSXML, and C++ Redistributables. If these are missing or damaged, installation may fail.

Symptoms of QuickBooks Installation Error 1335

You might be encountering Error 1335 if you notice any of the following symptoms:

The installation process abruptly stops or freezes.
An error message referencing a cabinet file appears on your screen.
System becomes sluggish or unresponsive during installation.
Multiple retry prompts during the installation of QuickBooks.
Inability to proceed past a specific point during setup.

Pre-Requisites Before Troubleshooting

Before diving into the actual steps to resolve the error, follow these preparatory actions:

Ensure your system meets the minimum requirements for the QuickBooks version you're installing.
Close all background applications to avoid conflicts.
Disable antivirus and firewall temporarily.
Log in as an administrator on your Windows account.

Step-by-Step Solutions to Fix QuickBooks Error 1335

Let’s now go through a detailed, methodical process to fix this issue.

Step 1: Use a Fresh Copy of the QuickBooks Installer

A corrupted installer file can often lead to Error 1335.

If you’re using a CD or DVD, check the disk for scratches or dirt.
If it appears damaged, download the QuickBooks installer from the official Intuit website.
Use a reliable internet connection and save the installer to your desktop.
Try running the installer again from the downloaded file.

If the issue persists, continue with the next step.

Step 2: Clean the Temp Folder

Too many temporary files or corrupt temp data can interfere with installations.

Press Windows + R, type %temp%, and press Enter.
Select all files in the Temp folder using Ctrl + A.
Press Delete on your keyboard (skip files that cannot be deleted).
Restart your system and try installing QuickBooks again.

Step 3: Run QuickBooks Install Diagnostic Tool

QuickBooks Tool Hub includes utilities to fix installation errors automatically.

Download the latest version of QuickBooks Tool Hub from Intuit’s official website.
Open the downloaded file and follow the prompts to install it.
Once installed, launch the Tool Hub.
Navigate to Installation Issues tab.
Click QuickBooks Install Diagnostic Tool and let it run.
Once complete, restart your PC and attempt the installation again.

Step 4: Temporarily Disable Antivirus or Firewall

Your security software may be preventing QuickBooks from installing properly.

Right-click your antivirus or firewall icon in the system tray.
Select Disable or Turn Off Protection Temporarily.
Confirm the changes if prompted.
Run the QuickBooks installer again.
After installation, re-enable your antivirus/firewall to protect your system.

Note: For advanced firewall settings, refer to the software's documentation or contact your IT team.

Step 5: Install QuickBooks in Selective Startup Mode

A selective startup limits background processes that might conflict with the installation.

Press Windows + R, type msconfig, and press Enter.
In the System Configuration window, click the General tab.
Choose Selective Startup and uncheck Load startup items.
Go to the Services tab, check Hide all Microsoft services, and then click Disable all.
Click Apply and OK.
Restart your computer and try the installation again.
After installation, revert to normal mode by choosing Normal startup in System Configuration.

Step 6: Manually Update Windows Components

Ensure .NET Framework, MSXML, and C++ Redistributables are correctly installed.

For Microsoft .NET Framework:

Open Control Panel > Programs > Turn Windows features on or off.
Make sure .NET Framework 3.5 and 4.5 or later are enabled.
If they’re missing, download and install them from Microsoft’s website.

For MSXML:

Open the Command Prompt as administrator.
Type: regsvr32 MSXML6.dll and press Enter.
If the command is successful, restart your PC.

For Microsoft Visual C++:

Visit the Microsoft website and download the latest Visual C++ Redistributable Packages.
Install both the x86 and x64 versions.

Step 7: Perform a System File Check

A corrupt Windows system file may be responsible for the error.

Open Command Prompt as administrator.
Type: sfc /scannow and press Enter.
The system will scan and fix corrupt files. This may take several minutes.
Once done, reboot your PC and retry the installation.

Step 8: Use an Alternative Installation Folder

Sometimes, the default installation path causes conflicts.

When running the installer, choose Custom Installation.
Change the directory to a new folder, such as C:\QB2024.
Proceed with installation and monitor for any errors.

When to Call QuickBooks Installation Support

If you’ve followed all the steps above and the error still persists, it might indicate a deeper system-level issue or a highly corrupted installer. In such cases, it's best to seek professional assistance.

Call the QuickBooks support team at 1-855-694-6467 for:

Remote troubleshooting
Assistance with missing dependencies
Full installation support for QuickBooks Desktop
Help configuring your system for accounting software

How to Prevent QuickBooks Error 1335 in the Future

Preventing installation errors is possible with a few precautions:

Always download QuickBooks from the official Intuit website.
Keep your system and drivers updated regularly.
Ensure there’s sufficient disk space before installing.
Temporarily disable third-party software during installation.
Regularly scan for malware or viruses.
Avoid installing software while other major updates are in progress.

Conclusion

QuickBooks Installation Error 1335 is a frustrating obstacle, but not an impossible one to overcome. Whether it's a corrupt cabinet file, a resource-related problem, or interference from antivirus software, this step-by-step guide gives you the tools to identify and fix the problem confidently.

If you still face issues or prefer expert help, call QuickBooks Installation Support at 1-855-694-6467. Our professionals are available to provide you with prompt, reliable solutions so you can get back to managing your finances without disruption.