How to Use Aeroflot Airlines’ “Manage My Booking” Feature Like a Pro

Aeroflot Airlines Manage My Booking

So, you’ve booked a flight with Aeroflot, but your plans have changed—or maybe you just want to pick a better seat or add extra luggage. No need to stress or spend time on hold with customer service. Aeroflot’s “Manage My Booking” tool lets you take control of your reservation right from your laptop or phone.

Whether you’re tweaking your itinerary or adding a little comfort to your trip, this guide will walk you through how to make the most of this self-service option.

What Is “Manage My Booking”?

Aeroflot’s Manage My Booking is a handy online feature that allows you to access and modify your reservation after you’ve booked your flight. It's designed to make your life easier—and your travel smoother.

Here’s what you can do with it:

• View your itinerary

• Change flight dates or routes

• Cancel your booking

• Add checked baggage

• Choose or change your seat

• Request a special meal

• Enter or update passport/visa details

• Upgrade your cabin class (if available)

• Request special assistance (like wheelchair service)

Basically, it puts your entire booking at your fingertips.

How to Access Aeroflot’s Manage My Booking

Here’s how to find and use the feature:

Step 1: Go to the Official Website

Head over to Aeroflot’s website and click on the “Manage Booking” link. You’ll find it near the top of the homepage.

Step 2: Enter Your Booking Details

You’ll need two pieces of info:

• Your Booking Reference (also called PNR – it’s a 6-character code found in your confirmation email)

• Your Last Name (exactly as you entered when booking)

Click “Find Booking” to access your flight.

What You Can Do in Manage My Booking

Here’s a breakdown of the features and what they do:

✈️ Change Your Flight

Need to leave a day earlier? Plans pushed back? You can reschedule or reroute your flight right here. Fees may apply depending on your fare type and how close you are to departure.

💼 Add Extra Baggage

Save money and hassle at the airport by pre-paying for extra bags online.

🪑 Pick Your Seat

Whether you want a window seat, aisle, or extra legroom, you can choose your preferred spot in advance (some options may cost extra).

🍽️ Request a Meal

Traveling with dietary restrictions? Order a vegetarian, kosher, halal, diabetic, or gluten-free meal ahead of time.

📄 Update Passport or Visa Info

For international travel, make sure all your documentation is up to date in the system—super important for smooth check-in.

💺 Upgrade Your Experience

Sometimes Aeroflot offers upgrades to Comfort or Business Class at discounted rates. You can grab those through this portal if available.

🧾 Cancel a Booking

Changed your mind? You can cancel your flight directly here if your fare type allows it. Just check your fare conditions to see if you're eligible for a refund or credit.

Mobile-Friendly Too!

Prefer doing things on the go? Download the Aeroflot mobile app for iOS or Android. You can manage your booking the same way, and even check in and download your boarding pass all in one place.

Things to Keep in Mind

• Time Limits: Changes and cancellations can usually only be made up to a few hours before departure.

• Fare Conditions: Not all ticket types are changeable or refundable—check the terms of your fare before you make any changes.

• Third-Party Bookings: If you bought your ticket from a travel agency or another site, you may have to contact them to make changes.

Need Help?

If you get stuck or need help with your booking, Aeroflot’s customer support is available 24/7. Here’s how to reach them:

• Russia (toll-free): 8-800-444-5555

• International: +7 (495) 223-5555

• Or use the online help center at aeroflot.ru

Final Thoughts

Whether you're planning ahead or making a last-minute change, Aeroflot’s Manage My Booking feature gives you the freedom to travel on your own terms. It’s fast, convenient, and keeps you in control of your journey—just the way travel should be.

💬 Have you used Aeroflot’s Manage Booking tool before? Was it smooth sailing, or did you run into turbulence? Drop your experience or questions in the comments below—we’re here to help!