Why Does My Deco Keep Going Offline? Common Causes & Fixes

Why Does My Deco Keep Going Offline? Common Causes & Fixes

It might be very annoying if your TP-Link Deco keeps going offline, especially if you depend on your mesh system for uninterrupted connectivity. Fortunately, you can restore network stability with a few simple troubleshooting actions.

Check your internet source first. Does your modem function properly?

• To rule out ISP problems, try attaching a device straight to the modem. 

• Proceed to the Deco units themselves if the modem is working properly.

Check the modem

• Verify that your primary Deco is turned on and connected correctly. 

• Your closest friend is the LED indication; green/white indicates good, yellow indicates starting up, and red typically indicates no internet. 

Restarting the deco

• Try restarting the Deco and the modem if you keep seeing red.

• Examine the Deco app after that.

Signal interference

•  To find out which Deco units are online, select the "Network" option. 

• One may be offline due to signal interference or being out of range. 

• Move it closer to the main unit or take down any physical barriers like metal furniture or walls.

Dropouts can also be caused by outdated firmware. 

• Under "More > Update Deco," check the Deco app for updates. 

• Hidden issues are frequently fixed by keeping your firmware up to date.

Resetting 

• You may need to reset the affected Deco unit if the issue persists. 

• After ten seconds of holding down the reset button until the LED turns yellow, reset it using the Deco app.

Pro tip: 

To complete deco setup, always utilize the Deco app.

 Instability may result from attempts to connect without the app, leaving setups unfinished.

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