Modern times have seen the world move so fast, and businesses seek intelligent means of conserving time and productivity. A possible means of doing this is by applying an AI agent. An AI agent is software technology that assists in task automation, answering questions, and simplifying tasks. With a proper AI agent platform, your business can become more productive and allow your employees to handle tough tasks.
Here, we consider the top 10 AI agent platforms that most companies use to enhance their work and productivity.
Gupshup.ai
Gupshup.ai is a leading AI agent platform for businesses. Gupshup.ai helps businesses to interact with their clients through chatbots and messaging platforms. It stands out from others due to its Omnichannel support. It supports numerous channels like WhatsApp, SMS, and web chat. It is simple and allows you to create intelligent chatbots that can provide answers, process orders, and assist independently.
Microsoft Power Virtual Agents
This is a tool that allows companies to build AI agents without programming. It is one of Microsoft Cloud’s services and is quite compatible with other Microsoft services. Power Virtual Agents assist companies in building chatbots that respond to customer inquiries and speed up services.
IBM Watson Orchestrate
IBM Watson Assistant is famously known for having more robust AI and natural language processing capabilities. It assists companies in building virtual agents that can answer customer queries and provide correct responses. Watson Assistant integrates with most platforms and can be applied to customer support and internal help desks.
Google Dialogflow
Dialogflow is a Google AI agent builder that makes building conversational agents or chatbots easy. It employs natural language processing to understand the user's meaning and react accordingly. It is best used for voice assistants, chatbots, and interactive app building.
Amazon Lex
Amazon Lex, one of the services in Amazon Web Services, is an AI agent service that enables you to build chatbots and voice assistants. It uses a technology similar to Alexa, Amazon’s voice assistant. Amazon Lex supports speech and text input, which is convenient for most business operations.
Rasa
Rasa is a free and open-source platform. It is designed to help developers create personalized AI chatbots. Rasa enables companies to build AI agents with full ownership over data and workflows according to their requirements. The platform is favored by those developers who need flexibility and privacy.
Drift
Drift is an expert in sales and marketing conversational chatbots. It enables businesses to talk to site visitors and turn them into leads or customers. Drift AI representatives can schedule meetings, respond to product questions, and personalize the chat experience.
Ada
Ada provides AI agent software for handling customer support interactions. It allows companies to build chatbots to answer frequent questions, give instant replies, and reduce the burden on human agents. Ada provides feedback to enhance virtual assistant functionality further.
LivePerson
LivePerson specializes in AI-powered chat and messaging. It offers AI agents that execute across multiple messaging platforms and websites. LivePerson’s solutions enable businesses to provide intelligent automation of customer experience and support.
Intercom
Intercom combines customer messaging and AI agents to enable businesses to engage with users. Its AI chatbots serve sales, onboarding, and assistance functions. Intercom’s simple platform allows companies to automate most interactions without losing the human touch.
Why Use an AI Agent Platform?
AI agent platforms have numerous advantages. They do repetitive work, respond to customers’ queries day and night, and boost accuracy. Your business can provide rapid assistance, prevent human mistakes, and free employees from doing complex work using an AI agent.
They also assist in gathering information regarding customers’ needs, preferences, and aversions to make business decisions in an informed manner.
To Sum It Up
AI agent automation is changing how businesses manage their operations nowadays. It assists you in automating most of the work, enhancing the customer experience, and improving team productivity. For an efficient, easy-to-implement solution, Gupshup.ai is one of the best. Gupshup assists businesses in creating intelligent chatbots and reaching customers on numerous mainstream messaging platforms. Therefore, your automation process becomes easy and efficient.
With the proper AI agent platform like Gupshup.ai, your company can get ahead in terms of time-saving and improved customer experiences. Get started using these best platforms and determine which fits your requirements best.
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