A prominent application of facial recognition in Singapore tourism is the E-Visitor Authentication (EVA) system, a collaborative effort by the Singapore Tourism Board (STB) and the Immigration & Checkpoints Authority (ICA), often piloted in hotels. This system allows international guests to quickly verify their identity and stay validity by scanning their passports and taking a photo at a kiosk or via a mobile app. The facial data is then cross-referenced with immigration databases, significantly reducing the manual checks previously required by hotel staff. This automation can cut down check-in times by as much as 70%, from several minutes to often under a minute, drastically improving efficiency for hotels and providing a much smoother arrival experience for tourists, setting a positive tone for their visit.
Beyond hotel check-ins, facial recognition technology is being deployed or explored in various other visitor management scenarios within Singapore's tourism landscape. Changi Airport, consistently ranked among the world's best, has been a pioneer, implementing facial and iris recognition for automated immigration clearance, bag drops, and boarding gates, aiming for a "passport-free" travel experience for many passengers. Major attractions like Universal Studios Singapore have also integrated facial recognition for park entry, allowing annual pass holders to enter seamlessly without physical tickets and enabling day-pass holders to exit and re-enter with facial verification. These applications aim to reduce queues, enhance convenience, and create a more efficient flow of visitors through high-traffic areas, optimizing operational processes at scale.
| https://exigasoftware.com.sg/facial-recognition-technology-singapore/ |
