Living in a safe, secure, and well-maintained property is not a luxury — it’s your legal right. Sadly, many tenants across the UK are forced to live with serious issues like damp and mould, broken heating, pest infestations, faulty electrics, water leaks, and structural damage. When landlords ignore these problems, tenants have the legal right to make a housing disrepair claim.
At Housing Disrepair Claims, we specialise in helping tenants hold landlords accountable. Our experienced housing disrepair solicitors and housing disrepair experts make the process simple, stress-free, and risk-free.
This article will provide a clear, step-by-step guide on how tenants can make a housing disrepair claim and win the compensation they deserve.
Step 1: Identify the Disrepair
The first step is to identify whether your property has issues that qualify as housing disrepair.
Common problems include:
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Damp and mould.
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Broken heating systems.
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Water leaks and flooding.
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Faulty electrics.
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Pest infestations.
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Broken windows and doors.
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Unsafe gas appliances.
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Structural problems such as cracked walls or unstable ceilings.
If these issues are affecting your health, safety, or ability to live comfortably, you are entitled to make a housing disrepair claim.
Step 2: Report the Issue to Your Landlord
Before starting a claim, you must give your landlord the opportunity to fix the problem.
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Write to your landlord or letting agent (keep copies).
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Clearly describe the disrepair issue.
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Request urgent repairs and set a reasonable timeframe.
If your landlord ignores you or only makes temporary fixes, this strengthens your case for a housing disrepair compensation claim.
Step 3: Keep Records and Evidence
Strong evidence is essential in proving your case. Start keeping records from the moment you notice the issue.
Types of evidence include:
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Photographs and videos of the disrepair.
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Medical reports if your health has been affected.
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Receipts for costs such as higher heating bills or replacing damaged belongings.
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Copies of communication with your landlord or letting agent.
At Housing Disrepair Claims, our housing disrepair experts also arrange independent inspections of your home to provide professional reports that support your claim.
Step 4: Contact Housing Disrepair Solicitors
Making a claim can be complicated without expert support. That’s why it’s important to work with experienced housing disrepair solicitors.
At Housing Disrepair Claims, our team:
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Reviews your case for free.
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Advises you on the strength of your claim.
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Collects all evidence.
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Deals directly with your landlord.
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Ensures repairs are completed.
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Secures maximum compensation for you.
We operate on a no win, no fee basis, which means you don’t pay anything upfront.
Step 5: Independent Inspection
Our housing disrepair experts will arrange for an independent surveyor to inspect your property. This inspection:
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Confirms the type and severity of disrepair.
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Proves your landlord’s failure to act.
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Strengthens your case for compensation.
This independent evidence is crucial in showing courts or negotiation panels that the problems are real and serious.
Step 6: Letter of Claim
Once we have all the evidence, our housing disrepair solicitors will send a Letter of Claim to your landlord.
This letter outlines:
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The issues in your property.
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The repairs required.
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The impact on your health and lifestyle.
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The compensation you are claiming.
Your landlord will usually have 20 working days to respond. If they agree, we negotiate a settlement. If not, we may proceed to court action.
Step 7: Negotiation or Court Proceedings
Many housing disrepair cases are settled through negotiation. This means your landlord agrees to carry out repairs and pay compensation without going to court.
However, if your landlord refuses, our housing disrepair solicitors are fully prepared to take your case to court. We ensure your rights as a tenant are protected every step of the way.
Step 8: Receiving Your Compensation
If your claim is successful, you will receive compensation for:
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General damages – for inconvenience, stress, and loss of enjoyment of your home.
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Special damages – for financial losses such as:
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Extra heating costs.
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Replacement of damaged belongings.
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Medical expenses.
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Loss of earnings if your health was affected.
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At Housing Disrepair Claims, we always fight to secure the maximum amount possible for our clients.
Why Make a Housing Disrepair Claim?
Tenants often feel nervous about making a claim. But remember — you are legally entitled to live in a safe and well-maintained home.
By making a claim, you can:
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Force your landlord to carry out urgent repairs.
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Protect your health and safety.
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Recover financial losses.
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Hold negligent landlords accountable.
Our team of housing disrepair solicitors is here to ensure the process is simple and stress-free.
Why Choose Housing Disrepair Claims?
At Housing Disrepair Claims, we are proud to be one of the best housing disrepair solicitors firms in the UK.
Here’s why tenants choose us:
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✅ Specialist solicitors focused only on housing disrepair cases.
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✅ Nationwide service covering all types of rental properties.
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✅ Access to professional surveyors and housing disrepair experts.
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✅ No win, no fee guarantee – no risk to you.
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✅ Proven success in securing urgent repairs and high compensation.
When you choose us, you’re choosing experience, dedication, and a proven track record of fighting for tenants’ rights.
Final Thoughts
Living with housing disrepair is stressful, damaging, and unfair. Tenants should never be forced to endure dangerous conditions like damp, mould, broken heating, or faulty electrics.
If your landlord has ignored your requests for repairs, it’s time to take action. By following this step-by-step guide and working with professional housing disrepair solicitors, you can secure urgent repairs and receive the compensation you deserve.
At Housing Disrepair Claims, we’re here to fight for you. With our housing disrepair experts on your side, you can be confident your case will be handled with care, professionalism, and determination.
📞 Contact Housing Disrepair Claims today to start your claim. Let us help you take the first step towards a safer, healthier, and more comfortable home.
