TRAVEL
Frontier Airlines BOS Terminal has its flights out of Boston Logan International Airport (BOS) Terminal E, providing passengers with a host of services for a hassle-free journey. They can check-in online through Frontier's mobile app or website at least 24 hours prior to departure, or avail themselves of self-service check-in kiosks and attended counters at the terminal. Baggage support is provided by the airline's Baggage Service Office, and complaints about delayed, damaged, or missing bags can be made within stated time limits. For flight details, passengers can check the terminal's flight display boards or the Frontier mobile app. The terminal also provides free Wi-Fi, charging points, and a range of dining choices to make the journey more enjoyable. Frontier Airlines is based in Terminal E of Boston Logan International Airport (BOS) and offers passengers a variety of services that help ensure a seamless and hassle-free travel experience. Terminal E, which is also referred to as the International Terminal, features up-to-date amenities and facilities to handle both domestic and international flights.
Frontier Airlines passengers are allowed to check in online on the Frontier website or mobile app, which is highly advised for convenience and to avoid paying extra. Online check-in is available 24 hours prior to departure and enables passengers to receive their boarding passes and handle their reservations. For passengers who wish to check in at the airport, Frontier's airline ticket counters at Terminal E usually become operational two hours before the scheduled flights. Note that passengers should be checked in with boarding passes and any checked bags at least 60 minutes prior to departure to allow timely processing. Frontier Airlines has different baggage options to suit various travel requirements.
One personal item per passenger is included in the fare, like a purse or small backpack, with a maximum size of 8 inches deep, 18 inches wide, and 14 inches tall. Carry-on bags and checked bags incur extra charges, which differ based on when and how they are bought. Pre-purchasing baggage allowances online is recommended to take advantage of lower prices. Checked bags cannot be larger than 62 linear inches in diameter and 40 pounds in weight. There is an extra fee for overweight and oversized bags, and no bags larger than 100 pounds or measuring more than 110 linear inches will be accepted.
For delayed, damaged, or missing luggage, Frontier Airlines assists through their Baggage Service Office. Customers are requested to report problems within particular time periods: delayed or damaged bags should be reported within four hours after the flight's arrival, and missing items from checked baggage need to be reported within 24 hours. Claims may be made online or by calling Frontier's customer service.
For passengers who need special assistance, Frontier Airlines provides services to meet different needs. Travelers with mobility aids like wheelchairs, scooters, or walkers can carry these devices onboard or have them shipped in the cargo hold for free. The airline also has courtesy boarding for families with small children and passengers who need more time or assistance.
Frontier Airlines Boston Logan Terminal is very focused on the use of their mobile app for an improved travel experience. The mobile app enables passengers to check in, access bookings, view flight status, buy bags and seat options, and manage their FRONTIER Miles accounts. Using the app can save time and prevent fees charged by airport facilities.
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