However, this growth brings with it significant operational challenges, particularly in managing time and attendance and payroll of employees. To navigate the challenges, innovation and flexible technology are needed in payroll management to ensure fair employee compensation along with compliance with complex labor laws.
The main challenges in time and attendance tracking include:
Irregular Hours and Scheduling
Employees in this industry often work non-traditional hours, including early mornings, late nights, weekends, and holidays. Such variability complicates the maintenance of accurate time and attendance records. Traditional payroll solutions may struggle to accommodate these dynamics, leading to potential payroll discrepancies. Additionally, managing multiple overlapping shift schedules to ensure smooth handovers between delivery teams adds another layer of complexity for the management.
Split Shifts and Breaks
Many employees have split shifts or irregular breaks throughout their working day, complicating time tracking and payroll calculations. Ensuring that all hours worked are accurately recorded, passed on to the payroll platform without any manual intervention, compensated and explained in payslips, followed by other reporting for analytics becomes a significant challenge.
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