The global cement demand is projected to increase by 2.4% annually from 2022 to 2026, reaching an estimated 4.8 billion metric tons by the end of that period. India's cement demand is projected to reach 419.92 million metric tons by fiscal year 2027, fueled by growing demand from various sectors, highlighting the need for a dedicated ERP for cement industry.
The multiple challenges faced by the cement players, despite the rising global demand, highlight the need even more. Cement manufacturers have to navigate various hurdles to deliver orders on time and meet customers' specific requirements as in this competitive landscape, exceeding customer expectations is crucial for long-term success. Simply meeting customer demand is not enough; manufacturers must prioritize delighting customers to build lasting relationships, foster loyalty, and enhance their brand reputation. This not only leads to repeat business but also generates positive word-of-mouth, a powerful marketing tool in the industry. While the project-based nature of orders, evolving compliance regulations, and intense competition can pose obstacles, a robust ERP solution can significantly improve customer satisfaction and help cement manufacturers thrive in this demanding environment.
However, before proceeding with how an ERP for cement industry can be a game-changer, it’s important to identify key customer pain points and their expectations.
Comments
0 comment