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Managed Application Services: How Managed application ministration are Revolutionizing Business Operations
Organizations Focus on Core Business Functions
Managed application ministration help organizations maintain, support and improve their critical business applications without having to allocate extensive internal IT resources. With these services, companies can outsource various application management functions like hosting, monitoring, updating, troubleshooting and adding new capabilities. This allows them to focus their in-house team on more strategic initiatives rather than routine application maintenance tasks.
Application Hosting and Management
Managed Application Services as One of the core components of managed application ministration is hosting and management of business software and applications. Service providers have sophisticated infrastructure and expert teams to ensure applications have a secure and robust hosting environment available 24/7. They handle server maintenance, patching, backup/recovery and all the underlying systems required to keep applications running optimally. This provides organizations reliability while eliminating their hassles and costs associated with managing hosting infrastructure internally.
Application Monitoring and Managed Application Services
Another key part of managed application ministration is around-the-clock monitoring and support for any issues that arise. Service providers continuously track application performance, throughput and responsiveness using their monitoring tools and dashboards. If any errors, faults or degradations are detected, their technical support personnel are ready to troubleshoot and resolve the problems immediately. This prevents application downtime and disruptions to business operations. Organizations have a single point of contact for any support needs versus relying on internal staff.
Application Maintenance and Updates
Keeping business applications up-to-date with the latest software releases, security patches and features enhancements is also a prime responsibility of managed service providers. Their teams handle all maintenance windows, testing of new updates and rollout procedures to minimize business impact. Organizations are assured their applications are always running optimized versions and mitigating vulnerabilities. The service providers' scale also allows for 24x7 support during maintenance periods compared to limited internal team coverage.
Custom Application Management
For organizations relying on complex custom or legacy applications, managed service providers can take complete ownership of the management functions. This includes activities like configuration management, data management, metadata management and interfacing with any external systems. Subject matter experts from the providers understand these applications inside out and ensure optimized performance. Their deep expertise and rapid handling of issues frees up internal teams from these tasks.
Reporting and Change Management
Regular reporting on application performance, usage trends, emerging issues and change management activities are also key services under managed application ministration. Service providers generate comprehensive, real-time reports and dashboards accessible anytime to organizations. Their change management procedures like CAB meetings and documented controls maintain integrity of applications during enhancement projects. Overall transparency and governance are improved.
Cost Effectiveness of Managed application ministration
While leveraging experienced external partners, managed application ministration provide organizations tremendous cost savings versus maintaining applications with in-house resources alone. Some key financial benefits include:
Capital expenditure reductions - By outsourcing hosting and infrastructure needs, upfront CapEx on servers, data centers, backup systems etc. is eliminated.
Lower operational costs - Outsourced management is often more affordable on a monthly or annual basis compared to wages, benefits and overhead of additional internal FTEs. Economies of scale help reduce unit costs.
Fixed predictable budgets - Monthly or annual managed services fees provide financial predictability versus fluctuating internal support expenses. Unexpected downtime costs are also mitigated.
Freeing capex for innovation - Funds otherwise spent maintaining applications can be redirected to strategic initiatives driving new revenues like digital transformation projects.
Better resource usage - Internal IT teams focus only on work delivering highest business value instead of routine maintenance tasks. Productivity and job satisfaction improve.
Overall managed application ministration provide organizations significant Total Cost of Ownership reductions over the long run versus fully owning and managing applications with in-house teams. When cost is a primary consideration, these services offer an excellent alternative.
Cybersecurity and Compliance Benefits
With application security and compliance requirements constantly evolving, leveraging expert managed service providers brings some key additional advantages:
Around-the-clock security monitoring - Proactive 24x7 security surveillance of applications and infrastructure reduce window for threats and promptly address vulnerabilities.
Adherence to industry regulations - Strict processes and controls ensure compliance with regulations like PCI DSS, SOC 2 Type 2, HIPAA etc. depending on industry. Regular audits provide assurances.
Rapid response capabilities - Security incidents can cause major damages, but service providers have resources and expertise for immediate containment and remediation to minimize business impact.
Reduced risks of breaches - Well-managed security best practices lower chances of reputational and financial losses from data thefts or service disruptions due to breaches.
Compliance expertise - Subject matter know-how and dedicated compliance teams keep organizations compliant with minimal effort compared to doing it all in-house.
By outsourcing application management to reputable providers, organizations gain robust security and compliance posture protecting their operations and customer trust. This mitigates significant legal and financial risks in today's threat environment.
With technology becoming business-critical like never before, yet IT budgets remaining tight, managed application ministration provide an excellent option allowing organizations to maintain applications at peak performance. They ease maintenance pains through expert, scale-driven support while keeping costs under control. Businesses achieve reassurance of continued compliance and security as well. Overall, outsourcing application needs to managed service providers is a low-risk, high reward approach for meeting goals through streamlined operations.
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About Author:
Money Singh is a seasoned content writer with over four years of experience in the market research sector. Her expertise spans various industries, including food and beverages, biotechnology, chemical and materials, defense and aerospace, consumer goods, etc. (https://www.linkedin.com/in/money-singh-590844163)
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