What Is Kitchen Order Ticket?

What Is Kitchen Order Ticket (KOT) ?

In a busy restaurant, it's important to serve every order quickly and correctly. The Kitchen Order Ticket is useful in this situation. The Kitchen Order Ticket (KOT) is a key way for the food and drink business to keep track of orders. What is a Kitchen Order Ticket? Why is it so important?

What Is A Kitchen Order Ticket?

A kitchen order ticket (KOT) is simply an order placed by a customer. A server in a restaurant takes the order using POS software (tablet or mobile app). It then sends the order to a printer set up to print kitchen order tickets. It is sent to the kitchen for the chefs to view the order details and prepare the food to go with it.

What Is Kitchen Order Ticket Software

A Kitchen Order Ticket Is Online Software That Makes It Easier For Restaurant Kitchens To Handle Orders. Earlier, Waiters Used To Take Orders From Customers Through Pen-and-paper. Still, Now It Has Been Replaced By A Computer System That Ensures That The Order Placed By The Customer Is Delivered To The Customer Quickly And Accurately. 

Types Of Kitchen Order Tickets

In the restaurant, kitchen order tickets (KOTs) are necessary for servers and cooking staff to talk to each other in the back of the restaurant. Different kinds of cooking order tickets are used to make things run more smoothly and ensure that food is prepared and delivered correctly. Most people have these types:

1. Printed KOT

• POS System Generated: The order is entered into a point of sale (POS) software and prints a ticket in the kitchen.
• Kitchen Display Systems (KDS): Orders are shown on screens in the kitchen instead of being printed out. In modern tech-savvy restaurants, this is becoming more and more common.

2. Digital KOT

• Tablet-Based Systems: A tablet or phone is used to take orders, which are then sent straight to the kitchen screen or printer.
• Mobile Apps: You can use a mobile app to place an order, and the order is sent straight to the kitchen's computer system.

3. Specialty KOT

1. Pre-Order Kitchen Order Ticket (KOT): Used for meals that have already been bought, like catering orders or reservations with specific meal requests.
2. Allergy and Special Instructions KOTs: Make sure the cook takes extra care with orders that have special dietary needs or allergies by putting them in bold.
3. Course-Based Kitchen Order Ticket: Separate tickets for each course (appetizers, main courses, and desserts, for example) will help the cook keep track of when to prepare each meal.

4. Manual KOT

Waiter KOTs create tickets by hand. Even though they are simple, they are prone to human errors, such as illegible handwriting or lost tickets.