What Does an Insurance POS Do?

What Does an Insurance POS Do?

An insurance POS (Point of Sales Person) is someone who is authorized to sell basic insurance products directly to customers. These products are usually simple and easy to understand, like motor insurance, health insurance, personal accident insurance, and term life insurance.

The Insurance Regulatory and Development Authority of India (IRDAI) introduced this concept to make insurance more accessible to people. The goal is to help more individuals buy insurance through a trusted and trained person, without the need to visit a physical office.

What Does an Insurance POS Do?

An insurance POS has several important responsibilities. Here are the main things they do:

1. Help Customers Choose the Right Insurance Policy

The first job of an insurance POS is to understand the customer’s needs and guide them toward the right insurance plan. Whether it’s health insurance for a family or a motor policy for a new car, the POS person makes sure the customer knows what they are buying.

2. Explain the Insurance Product Clearly

Since most customers do not have much knowledge about insurance, it is the job of the insurance POS to explain the product in simple terms. This includes details like:

• What is covered in the policy
• What is not covered
• The policy period
• The premium amount
• The claim process

3. Assist in Filling Forms and Submitting Documents

The insurance POS helps the customer fill out application forms and upload or submit necessary documents. With the help of digital platforms, much of this process is now online, making it fast and easy.

4. Use Digital Tools to Sell Insurance

One of the key differences between a traditional insurance agent and a POS is the use of digital platforms. Most insurance POS personnel are trained to use mobile apps or web portals provided by insurance companies. This helps in issuing policies quickly and with fewer errors.

5. Stay Updated with Product Knowledge

An insurance POS must stay updated with changes in insurance products. They may also get new training when insurance companies launch new plans or features.

Insurance POS vs Insurance Agent: What’s the Difference?

Many people confuse an insurance POS with a regular insurance agent. While both sell insurance, there are some important differences:

If you’re looking to become an agent in the insurance field with a simpler entry path, becoming an insurance POS is a great option.

How to Become an Insurance POS

Now that you know what an insurance POS does, let’s look at how you can become an agent as a POS person.

Step 1: Choose an Insurance Company or Aggregator

You can become an insurance POS through an insurance company or a registered online aggregator like PolicyBazaar, Digit, or others. Choose a company you trust and that provides good training and support.

Step 2: Complete the Required Training

As per IRDAI rules, you need to complete a 15-hour training program. This training covers:

• Basics of insurance
• Types of products you can sell
• How to use digital tools
• How to handle customer queries
• Rules and regulations

The training is usually available online, so you can do it from home.

Step 3: Pass the Assessment

After completing the training, you will have to take a simple online test. Once you pass, you are officially certified as an insurance POS.

Step 4: Start Selling Insurance

After certification, you will get login access to the insurance company’s portal. From there, you can start selling insurance to your friends, family, and network.

Who Can Become an Insurance POS?

Almost anyone can become an insurance POS. You do not need a college degree or a special background. However, you should:

• Be at least 18 years old
• Have passed Class 10 (matriculation)
• Be comfortable using a smartphone or computer
• Be willing to talk to people and explain products

This makes it a great career option for homemakers, students, retirees, or anyone looking for extra income.

Benefits of Becoming an Insurance POS

There are many reasons why becoming an insurance POS is a smart choice:

1. Low Entry Barrier

You don’t need much investment, and the training is short. It’s an easy way to become an agent and start working.

2. Work from Anywhere

You can sell policies online from your phone or laptop. There’s no need to rent an office or travel a lot.

3. Flexible Hours

You can work part-time or full-time, depending on your schedule. This is great for people who want to earn money while managing other responsibilities.

4. Earn Commissions

For every policy you sell, you earn a commission. The more you sell, the more you earn.

Final Thoughts

An insurance POS plays a key role in helping people buy insurance in a simple, stress-free way. If you're looking to become an agent in the insurance field but want a quick and flexible way to start, becoming an insurance POS could be the perfect choice.

It’s a job that requires basic training, helps you earn a good income, and allows you to work on your own terms. Whether you're just starting your career or looking for a side income, this is a great opportunity to explore.

Interested in becoming an insurance POS? Do your research, sign up for training, and take the first step today.