Bloom Roster App

The Top Features to Look for in a Roster App

Sometimes operating a small or medium-sized organisation (SME) or business start-up can be difficult. One of the most important functions to perform is to have good employee management functions. Rostering app helps organisations automate the rostering of employees and provides flexible management of shifts. Rostering apps help optimise labour costs with data, meaning you can keep labour costs down while meeting operational demands. Automated roster changes mean last-minute shift changes can be easily managed. Compliance features ensure rosters align with legal requirements on maximum hours, and other mandatory requirements, e.g breaks. The overall feature of a roster app is to improve employee engagement and happiness and ultimately help business operations.

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Below are some of the features of a roster app that you should look for.

1. Scheduler with Teams, Workers, and Clients views 

A rostering app will assist you in running all of this with the ability to toggle between a team view and a client view, as well as drill down on individual workers' schedules. Clicking through on an individual worker's schedule is where you'll roster the right staff for the right job. You'll be able to check certifications and qualifications, and ensure each worker is rostered for a reasonable number of hours. 

The client's view will assist in ensuring each client is receiving the services they require, at times and frequencies that suit them. You'll be able to take a client-centric view of building rosters while making sure they financially fit into your and your company's framework, too. Some apps allow you to roster teams so that it recurs shifts, meaning that once you are satisfied with a roster, you won't need to build the roster every week.

2. Mobile App for Staff

Your ideal rostering app will enhance communication with team members, though that doesn’t mean everything needs to be conveyed. Staff require different needs from their rostering app than managers do. It’s a clever decision to search for rostering software that has a web app for the admin team and a different mobile app for staff. By doing this, whilst commuting or driving to work, your staff can see everything they need to do their job through the rostering app. Information about a shift will be shared and updated in real-time, meaning you no longer have to rely on “just sending out email start times,”. 

If it’s a last-minute change, you can log onto the web app and send out an sms update to team members. Workers will be able to block off periods in their availability via the app when they are unavailable. What a win-win: workers will feel as if it’s easier to balance their work against their lives, and managers won't have to remind them back and forth about availability. It also means you can say goodbye to checking that team members have confirmed their shifts - that is all automated and done via the app too.

3. Attendance, Expense, and location-verified Time

When you have your clock-in and clock-out data along with your rosters, you'll have access to every type of data you need to run a business. Additionally, you can integrate timesheet data into payroll for extra efficiency. Just like that, as team members check in and out via the app and submit their expense receipts, all you need to do is authenticate shift time and expense receipts. As a location-verified event, it means you can trust your time and attendance records for worry-free integrity, and automated approvals for time sheets with geographic boundaries will allow you to focus on other important matters. 

You will also know in real-time if a team member does fail to show up for a shift, allowing you to quickly contact that person and, if necessary, find coverage or contact the client to reschedule. You will also gain insight into team member punctuality, including the ability to identify differences between scheduled shifts and worked shifts, which you can then employ procedures to improve attendance rates based on trends, and work with staff to develop strategies around those trends for resolution.

4. More Per-Shift Information

Staff work better when they can start a shift with all the information they need. Your rostering app makes it easy to give your team all the information they need in advance. You will be able to assign employees to multiple locations and clients each shift, and separate shifts down to specific activities. Staff will know precisely where they need to be on your clients' site and what they need to be doing at all times. 

The rostering app allows you and your staff to upload documentation against each client's record in a way that works best for you. You can also make changes to the client's details, track their goals, or even use text to voice to make a progress note in the moment you are working with them. As soon as you assign staff members to a client, they can view their information, so they can always come prepared and informed to work.

5.  Better Teamwork

 The correct rostering app will put you and your team in a position to win, whether you are rostering for an NDIS services provider, aged care, or anything else. It will also alleviate your workload, ensure seamless communication and improve staff satisfaction and retention. You can set up shifts in seconds with rostering apps. You can control staff availability, roster entire teams, and create recurring shifts. 

Roster app allows you to have your staff clock in, clock out and upload any expenses, also you can add specific clients to shifts. Multiple overviews will allow you to gain perspective on the bigger picture and focus on the nitty-gritty detail of making schedules that ensure clients are receiving the highest level of care with consistently happy staff, and can keep an eye on your bottom line. Trialling a roster app can mitigate roster management challenges and ensure every rostered shift runs smoothly.

Conclusion

Choosing a roster app depends on the nature of work, team size, and budget. The solution for scheduling should meet the protocols of the business to enable supervisors to best manage the workforce. When looking for a scheduling solution, organisations should consider the ability for ease of use, mobile access and customer support.

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