At 365 Group, our Non Emergency Patient Transport Service is more than just logistics — it’s a pledge to provide compassionate, reliable care. Serving both public and private healthcare clients across the UK, we’ve built a reputation for precision, punctuality, and professionalism. With medically trained staff, a fleet of fully equipped vehicles, and 24/7 availability, our services are designed to support patients who need safe and dependable transport without the urgency of emergency response.
Why Non Emergency Patient Transport Service Is Essential
Not every medical journey requires a blue-light response — but every patient deserves careful handling and clinical oversight when needed. Our Non Emergency Patient Transport Service fills this vital gap, assisting elderly patients with routine appointments, individuals needing specialist support during hospital discharge, and anyone requiring safe, supervised travel. By providing dignified, timely transport, we also help NHS resources focus on critical emergencies, ensuring the healthcare system works efficiently for everyone.
With hospital waiting lists growing and home-based care becoming more common, structured patient transport is increasingly vital for a functional healthcare system.
Our Coverage Areas Across the UK
To ensure prompt response and regional familiarity, our operations extend across multiple locations in the UK. Our services are available in:
- Patient Transport Barnsley
- Patient Transport Rotherham
- Patient Transport Doncaster
- Patient Transport Sheffield
- Patient Transport Leeds
- Patient Transport Wakefield
- Patient Transport Huddersfield
- Patient Transport Manchester
- Patient Transport Hull
With dedicated teams in each city, we minimise travel delays and ensure patients arrive comfortably and safely.
Non Emergency Patient Transport
This core offering is ideal for individuals who require supervised transit but are not in immediate medical danger. Patients undergoing dialysis, chemotherapy, or follow-up appointments benefit from this non emergency patient transport. Each vehicle is fitted with first-aid equipment, stretcher options, and space for family or carers where necessary. Our highly trained professionals monitor every journey and ensure continuity of care.
Secure Patient Transport
Some patients may require enhanced supervision, including those with mental health conditions, dementia, or under court-ordered treatment. Our secure patient transport services are discreet, respectful, and designed to support vulnerable passengers. Safety protocols are strictly followed, and staff are trained in de-escalation techniques, safeguarding policies, and mental health first aid. With comfort and protection combined, this service offers complete peace of mind for families, institutions, and local authorities.
High Dependency and Urgent Care
We also offer high dependency and urgent care transit for patients who require advanced clinical support en route. Equipped with medical-grade monitoring devices and staffed by clinicians, this service caters to those in fragile condition needing continuous observation during transport. Whether moving between intensive care units or transferring patients needing oxygen or IV support, we maintain hospital-grade standards inside every vehicle.
Medical Repatriation
Our medical repatriation service assists those needing to return home from abroad or between UK-based hospitals after treatment. This includes holidaymakers injured abroad, UK residents discharged after treatment overseas, or international students needing assistance. We coordinate with healthcare providers, embassies, and insurers to streamline the process and ensure every repatriation is smooth, dignified, and medically sound.
Event Medical Cover
Public and private events bring large crowds and unexpected health scenarios. That’s why our event medical cover provides on-site first-aid and ambulance support for festivals, sports fixtures, exhibitions, and corporate gatherings. Fully compliant with CQC standards, we conduct risk assessments, deploy on-site teams, and offer immediate ambulance service when needed — ensuring public safety and regulatory compliance.
Why 365 Group is a Trusted Partner in Medical Transport
We’re not just a transport provider — we’re healthcare professionals who understand that every detail matters in patient ambulance transport. People choose us because:
- We tailor transport plans to patient needs
- Every member of our staff is medically trained
- Our vehicles meet NHS and private standards
- All services are fully insured and regulated
- We operate 24/7 for absolute availability
From ambulance emergency readiness to planned transfers, we are flexible, fast, and deeply compassionate in every case.
FAQs
1. Who qualifies for Non Emergency Patient Transport Service?
A Non Emergency Patient Transport Service is intended for individuals who are medically stable but need assistance travelling to or from healthcare facilities. This includes elderly patients, people with disabilities, or those recovering from procedures. If walking unaided or using public transport is unsafe, a clinical assessment may determine eligibility for this essential service.
2. How does 365 Group differ from a standard ambulance service?
Unlike blue-light emergency services, 365 Group provides planned medical transport for patients who require care but not immediate intervention. Our service ensures comfort, safety, and supervision throughout the journey. Every vehicle is equipped with medical essentials, and our trained staff remain attentive to both physical and emotional needs during transit.
3. Can I arrange transport for a relative who needs assistance?
Yes, family members often contact us to organise safe, supported travel for loved ones. Whether it’s a hospital visit or a scheduled check-up, our ambulance transport ensures your relative receives respectful, timely assistance. We accommodate wheelchairs, mobility devices, and even allow family to travel along when appropriate.
4. What happens if the patient requires advanced care during the journey?
For individuals needing specialist oversight, our high dependency and urgent care vehicles are staffed with trained clinical personnel. These vehicles carry advanced monitoring systems, oxygen, and emergency equipment. This allows us to manage patients with fragile health conditions or those recently discharged from intensive care units.
5. Are NHS referrals accepted, or is this only for private clients?
We work closely with both NHS transport frameworks and private healthcare providers. Whether arranged through a hospital, care home, or by family, our services meet national healthcare standards. Our team ensures a seamless booking process, whether for a one-off journey or ongoing transportation needs.
365 Group — Guiding You Every Step of the Way
Every person deserves dignified, safe, and professional transportation for patient needs — whether it’s a follow-up visit, routine scan, or travel after surgery. At 365 Group, we combine advanced medical transport services with deep compassion and clinical care. Families, healthcare professionals, and local authorities trust us because:
- We arrive on time — every time
- Our staff prioritise care over convenience
- We’re ready whenever you are — day or night
Let us be your first call for reliable ambulance transport services that care as much about the journey as the destination. Call us today — because every journey deserves care, safety, and medical professionalism.
