Aligning Sales and Contract Management Teams for Success
Interactions with prospects and customers are traditionally regarded as the ‘front line’ of business operations. The sales department dedicates itself to closing deals, and managing complex negotiations to secure contract agreements that benefit both the company and the customer. The trust they build is evidence of their commitment and the promises they will continue to passionately fulfill.
The relationship with the customer begins at the contracting stage, making it crucial to create a strong first impression. Sales teams work hard to assure customers that the products they offer will meet their expectations and that the entire experience will be seamless. However, any issues with contract paperwork can lead to significant frustration, potentially undermining this initial trust. That’s why it's essential for the contract management team to meticulously evaluate every detail, ensuring the contract is accurate and error-free from the start.
Read more:https://www.convergepoint.com/contract-management-software/aligning-sales-teams-with-the-contract-management-process
