Relocating to a new home or city is exciting, but choosing the wrong packers and movers can quickly turn that excitement into stress. In India, cases of fraud—such as fake companies, hidden costs, or damaged goods—are unfortunately common. The good news? You can avoid these pitfalls by being aware and taking a few precautionary steps.
Here are 10 essential safety tips to protect yourself from fraud when hiring packers and movers.
1. Research Multiple Companies
Never finalize the first company you find online. Compare at least three different movers, check their websites, look for customer reviews, and confirm their physical office address. A little research can save you from big trouble later.
2. Verify Licenses and GST Details
Genuine packers and movers in India are registered under GST and hold proper transport licenses. Always ask for their GSTIN, company registration, and PAN details. You can also confirm logistics services through trusted government sources like the India Post website.
3. Be Careful of Very Low Quotes
Scammers often lure customers with the cheapest rates. Later, they add hidden charges or even hold goods hostage. Always compare quotes and avoid offers that sound “too good to be true.” Transparency is more important than low cost.
4. Use Trusted Directories
Instead of relying on random ads or unverified websites, use platforms that list only background-verified movers. Platforms like a verified movers directory help you connect with genuine relocation companies, reducing the chances of fraud.
5. Read Reviews and Ask for References
Check genuine reviews on Google, Justdial, or Trustpilot. Watch for repeated complaints about damage, delays, or overcharging. You can also ask friends, colleagues, or neighbors if they have recommendations for reliable movers.
6. Avoid Full Advance Payments
No legitimate mover will ask for 100% payment before delivery. A token advance is reasonable, but always pay the balance after your belongings reach safely. Use UPI or bank transfers instead of paying large sums in cash.
7. Visit the Office Personally
Many fraud companies exist only with a phone number and website. Visiting their office gives you clarity about whether they are real. Check if they have staff, branded trucks, and proper packing materials.
8. Get Written Agreements
Don’t trust verbal promises. Always ask for a written contract mentioning services included, costs, insurance, pickup, and delivery timelines. Having everything on paper protects you in case of disputes.
9. Insure Your Belongings
Even genuine movers can face accidents. Always opt for transit insurance, especially for expensive items like electronics, furniture, and vehicles. Insurance gives you peace of mind in case of loss or damage.
10. Be Present on Moving Day
On the day of shifting, stay present to supervise packing and loading. Label fragile items, count boxes, and maintain an inventory list. Cross-check the list at delivery to ensure nothing goes missing.
Quick Checklist Before You Hire Movers
- Verify GST, PAN, and licenses
- Compare at least three service providers
- Avoid unrealistic quotes
- Ask for written agreements
- Take transit insurance
- Pay only after safe delivery
Final Thoughts
Relocating in India doesn’t have to be stressful if you take a few precautions. From verifying credentials to avoiding suspiciously low quotes, these safety tips can protect you from fraud.
For added awareness, you can also explore useful guides from consumer-focused publications like Consumer Affairs. Staying informed is the best way to safeguard your money and belongings while moving.
Safe shifting!
