How to Get Ticketmaster to Email Your Tickets: Step-by-Step Guide for Easy Access

Have you purchased tickets on Ticketmaster but can’t seem to find them in your inbox? Or maybe you want to make sure you have an email copy for easy access before an event? You're not alone. Many users often ask, "How to get Ticketmaster to email tickets?" or "How can I get Ticketmaster to email my tickets again?"

We’ll explain exactly how to retrieve or request your tickets via email, why they may not show up right away, and how to avoid common delivery issues. Whether you’re attending a concert, sports event, or theater show, this blog will walk you through how to get Ticketmaster to email your tickets—quickly and without hassle.

Why Email Delivery Matters

While mobile tickets and apps are becoming the norm, many people still prefer emailed tickets. Here’s why:

• You can print them or save them offline.
• Emails act as a backup if your app doesn’t work.
• Emailed tickets are easier to share with friends or family.

So if you're asking, "How to get Ticketmaster to email?"—you’re really asking for peace of mind and convenience.

How to Get Ticketmaster to Email Tickets

Let’s go step by step through how to get Ticketmaster to email your tickets:

Step 1: Check Your Email Settings

Before anything else, ensure you're checking the email inbox associated with your Ticketmaster account.

• Make sure you’re checking the correct inbox.
• Look in your spam, junk, or promotions folders.
• Search your inbox for "Ticketmaster" or the event name.

Step 2: Confirm Ticket Delivery Method

After purchasing your ticket, Ticketmaster will tell you how your ticket will be delivered. There are a few common delivery types:

If your ticket is a mobile entry, then your ticket will not be emailed as a PDF. Instead, you'll receive an email prompting you to view your ticket in the Ticketmaster app or website.

Step 3: Log In and Resend Tickets via Email

If you didn’t receive your email, or accidentally deleted it, you can manually get Ticketmaster to email your tickets again:

Here's how:

1. Log into your Ticketmaster account at ticketmaster.com.
2. Go to "My Tickets".
3. Select the event you’re attending.
4. Look for a button that says "View Tickets" or "Re-send Tickets".
5. Click it and choose the email option.

How to Get Ticketmaster to Email Mobile Tickets

If you bought mobile-only tickets, you won’t receive a PDF file or printable version by email. Instead, your email will contain a link to view the ticket in the app. Here’s how to access and resend that:

1. Download and open the Ticketmaster app (iOS or Android).
2. Go to “My Events”.
3. Tap your event, and the digital ticket will appear.
4. Use the "Send to Friend" feature if you need to email them to someone else.

Still want an email for backup? You can use the Share or Forward link in your Ticketmaster confirmation email. While not a traditional ticket, it directs back to your verified mobile entry.

Re-Sending Email Tickets: What You Can and Can’t Do

You CAN:

• Re-send tickets to your own email.
• Forward ticket confirmation emails to others.
• Share mobile ticket links using Ticketmaster’s features.

You CAN’T:

• Convert mobile-only tickets into printable PDFs.
• Force a PDF if the event requires mobile-only access.

Can You Contact Ticketmaster to Email Tickets?

If you’ve tried all the above and still can’t access your ticket, you can contact Ticketmaster directly. Their support team can reissue or resend your ticket in many cases.

How to Get Help:

• Visit: help.ticketmaster.com
• Use their Chat feature or submit a request
• Or reach out via social media (X/Twitter @Ticketmaster)

Mention: “I need to get Ticketmaster to email my tickets again” and provide order details.

Email Confirmation vs. Email Ticket

Many users confuse the order confirmation email with the actual ticket email. Here’s the difference:

If you only received a confirmation, it’s possible your ticket delivery is scheduled closer to the event date—which leads us to the next section.

When Will Ticketmaster Email Tickets?

For print-at-home or PDF tickets:

• Usually sent within minutes of purchase.
• Sometimes delayed up to 24–48 hours due to verification or high traffic.

For mobile-only tickets:

• Email may come with a link, but actual ticket is only viewable in-app or online.
• In some cases, tickets are held until a few days before the event, especially for high-profile shows (to reduce scalping).

Ticketmaster’s Smart Ticketing & Delivery Policies

Ticketmaster uses smart ticketing technology to prevent fraud. This means:

• Not all tickets can be downloaded or printed.
• Some tickets are “locked” in your mobile app until closer to the event.
• You may be unable to transfer or screenshot them—this ensures safety.

This is especially common with:

• Big-name concert tours (Taylor Swift, BTS, etc.)
• Sporting events (NFL, NBA games)
• Exclusive presales or Verified Fan events

If you're confused about how to get Ticketmaster to email your tickets, always check the delivery method at checkout and review your ticket type in your account.

Frequently Asked Questions

Q: Can I print mobile tickets?

A: No. Mobile tickets must be scanned from your phone and are not printable.

Q: Can I get my Ticketmaster tickets emailed again?

A: Yes, log in to your account → “My Tickets” → select event → click “Re-send.”

Q: Can I change my delivery method to email?

A: Usually no. Once the delivery method is chosen during checkout, it can’t be changed.

Final Thoughts: Always Know Where Your Tickets Are

To summarize:

• If your tickets are print-at-home, you should get a PDF emailed shortly after purchase.
• If you bought mobile tickets, check your app or web account, not your inbox.
• You can manually re-send Ticketmaster tickets via your account.
• Still no luck? Contact support to get Ticketmaster to email your tickets.

Understanding how to get Ticketmaster to email tickets ensures that you’re never scrambling to access your seats on event day. Whether it's for peace of mind or practical access, keeping that email confirmation handy can save the day.