Ways to Call Uphold Customer Service via Phone, Email, or More
1. Call Uphold Customer Service by Phone (Direct Number)
Though Uphold traditionally emphasizes in-app and online support, many users still prefer calling for faster help. If available in your region, you may reach Uphold by phone. Keep an eye on official communication or secure your call through verified numbers only. Be cautious of third-party numbers—Uphold does not publish a direct global helpline but may offer country-specific options for certain users.
2. Use the Help Center (Support Portal)
Uphold’s Help Center is the first stop for solving common issues. You’ll find detailed guides on:
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Login errors
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Crypto deposits/withdrawals
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Account security
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Verification and KYC
Each article includes steps to resolve your issue or contact a support agent if needed.
3. Submit a Support Ticket (Email Form)
When your problem requires personalized attention, you can submit a support request via their contact form:
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Go to support.uphold.com
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Click “Submit a Request” at the top right
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Choose the category, describe your issue, and attach documents/screenshots
You’ll get a response from the support team via email—usually within 24–48 hours.
4. Chat With Support Inside the App
If you're logged into the Uphold app, you can chat directly with an agent:
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Open the app
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Tap on “More” > “Help”
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Use the in-app messenger to explain your issue
This feature is perfect for real-time help during trading hours.
5. Email Uphold Support Directly
Uphold’s official email for support issues is typically routed through their ticket system. However, users have also received replies from emails like:
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support@uphold.com
Always use your registered email address and provide your account ID or related transaction details for faster resolution.
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