Calls that drop, videos that buffer, and apps that lag frustrate users. QoS as a set of tools and processes that help networks handle latency, congestion, and stability issues more effectively.
Quality of Service(QoS), in general, is referred to as a measurement of how a service performs as experienced by the end users. In the telecom sector, it helps manage latency and several other factors to keep VoIP calls clear, video streams smooth, and applications responsive.
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