Prepaid credit lending serves as crucial support for customers in need. Despite this, current restrictions on loan eligibility and recovery often limit the full potential of this service
With the integration of gamification, we’ve seen a 1.7x boost in user enjoyment and an over 30% increase in engagement rates. These improvements significantly decrease the bad-debt rate and a 10% augmentation in ARPU, proving the effectiveness of interactive and playful elements in driving customer engagement.
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