Global Speech Analytics Market – Analysis and Forecast (2025-2030)

Market Overview:

The latest report published by VynZ Research, Global Speech Analytics Market – Analysis and Forecast (2025-2030), offers a comprehensive analysis of the industry, which comprises insights on the market trends. The report also includes competitor and regional analysis, and contemporary advancements in the market.

Speech Analytics Market refers to the use of machine learning, AI, and natural language processing (NLP) to extract valuable data from audio recordings, from customer calls, meetings, and other voice-based communications.

Key trends fueling the market growth are the real-time speech analytics, providing immediate insights into ongoing conversations, sentiment and emotion detection capabilities which allow businesses to identify customer emotions, platforms supporting multiple languages and communication channels including emails, phone calls, chatbots, and social media platforms.

Several growth aspects are responsible for the market expansion such as rising demand for improved customer experience to understand customer sentiments, cost optimization and operational efficiency as these enables businesses to identify inefficiencies and resolve issues more quickly, growing adoption of cloud based solutions, strict regulatory compliance and risk management.

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Speech Analytics Market 2025-2030 Competitive Analysis and Segmentation:

Competitive Landscape with Key Players:

The competitive landscape of the Speech Analytics Market has been studied in the report with the detailed profiles of the key players operating in the market.

Some of these key players include:

• Hewlett Packard Enterprise Company

• Calabrio Inc.

• Clarabridge Inc.

• NICE Ltd.

• Verint Systems Inc.

• CallMiner Inc.

• Genesys Telecommunications Laboratories Inc.

• OnviSource

• Avaya Holdings Corporation

• Aspect Software Inc.

• Zoom International

• Castel Communications

Key Market Segmentation:

• Offering Insight and Forecast 2025-2030

• Solution

• Service

• Professional

• Managed

• Deployment Type Insight and Forecast 2025-2030

• On-Premises

• Cloud-Based

• Enterprise Size Insight and Forecast 2025-2030

• Large Enterprises

• Small & Medium Enterprises

• Vertical Insight and Forecast 2025-2030

• Banking, Financial Services, and Insurance (BFSI)

• Hospitality

• Information Technology (IT) & Telecom

• Healthcare

• Media & Entertainment

• Manufacturing

• Government

• Retail

• Others

• Application Insight and Forecast 2025-2030

• Customer Experience Management

• Call Monitoring

• Agent Performance Monitoring

• Risk & Compliance Management

• Others

Explore Full Report with TOC & List of Figure: 

https://www.vynzresearch.com/ict-media/speech-analytics-market

Key Highlights of the Report:

• Market Performance (2018-2023)

• Base Year 2024

• Market Outlook (2025-2030)

• Market Trends

• Market Drivers and Success Factors

• Impact of COVID-19

• Value Chain Analysis

• Comprehensive mapping of the competitive landscape

If you need specific information that is not currently within the scope of the report, we will provide it to you as a part of the customization.

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