Fix PSXXX Errors When Downloading Payroll Updates

For any business, payroll processing is a crucial part, and QuickBooks helps them manage it smoothly. However, there could be times when users may encounter PSXXX errors like PS038, PS032, and PS077. These errors usually occur when you try to download QuickBooks payroll updates. If you are facing internet connectivity issues or your firewall is incorrectly configured, these errors will appear pretty commonly. Also, an inactivated payroll subscription, outdated QuickBooks, damaged CPS folder, and improper QuickBooks registration can trigger these errors. In this blog post, we will discuss how to fix PSXXX errors when downloading payroll updates. 

Possible Causes of PSXXX Errors

Many factors can trigger PSXXX errors in your QuickBooks software when you try to get a payroll update.

• Payroll update errors may arise due to unverified or expired payroll subscriptions.

• A firewall program installed in your system might interrupt the payroll updates.

• If your QuickBooks is not registered properly, you may see these errors. 

• Working with an old QB can interrupt the downloading of the updates and may cause QuickBooks error code PS077.

Solutions To Fix Payroll Update Errors

Payroll update errors can severely affect payroll processing; therefore, it is very important to resolve them as soon as possible. We have provided a stepwise guide below; follow the steps and troubleshoot the error. 

Step 1: Verify payroll service subscription

• First, close all company files and restart your computer. 

• Open QuickBooks and navigate to Employees.

• Choose My Payroll Service.

• Then click Manage Service Key. 

• Ensure that your Service Name and Status are correctly displayed as Active. 

• Click Edit to check the service key number. 

• If it's incorrect, enter the right one. 

• Click Next.

• Uncheck the Open Payroll Setup box.

• Then click Finish. 

• This will initiate a full payroll update download.

• When the error shows again, move to step 2.

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Step 2: Register and Update QuickBooks Desktop

• Press F2 on your keyboard.

• Open Product Information.

• Check if it says Activated next to the license number.

• If it doesn't say Activated, register your QuickBooks Desktop.

• After registering, update QuickBooks to the latest release.

• Download the payroll tax table update. Make sure it is the latest.

Step 3: Run Quick Fix My Program from QuickBooks Tool Hub

• Close your company files and QuickBooks Desktop.

• Download and install QuickBooks Tool Hub and save it in an easily accessible location (e.g., Downloads folder or Windows desktop).

• Follow the on-screen instructions.

• Agree to the Terms and Conditions.

• After that, double-click the Tool Hub icon.

• Open the QuickBooks Tool Hub.

• After opening, select Program Problems.

• Click Quick Fix My Program.

• Start QuickBooks Desktop.

• Open your data file.

• Download the latest tax table.

Conclusion

We have curated this guide to help you fix PSXXX errors when downloading payroll updates. By following the steps, you can fix these errors and ensure an uninterrupted workflow.

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