QuickBooks Has Stopped Working Error: Easy Ways to Fix the Error

QuickBooks Has Stopped Working Error: Easy Ways to Fix the Error

QuickBooks users know how frustrating it is when the application stops working suddenly and an error message appears on your screen, stating, “QuickBooks Has Stopped Working Error.” This error disrupts the work flow as the application freezes or crashes. Moreover, your crucial financial data is also at risk, as the possibility of damaging the company file is high. On top of that, your ongoing work is still unsaved as the application freezes. Users often get confused by this window-generated error, as they are unable to overcome this unique error. If you are experiencing this issue, then read this blog carefully. In this blog post, we will discuss the error in detail, including its causes, symptoms, and effective ways to troubleshoot it.

Reach out to our dedicated technical team at +18442669345 to overcome the QuickBooks Has Stopped Working Error and safeguard your financial work.

A Brief Intro to QuickBooks Has Stopped Working Error

No doubt, QuickBooks is a prominent accounting application. In spite of this, it is a pool of several technical glitches. QuickBooks Has Stopped Working Error is one such issue that appears at anytime. As a result of this error, the application stops working, and you cannot save your financial data. From corrupted company files to inadequate system resources, there are multiple reasons behind this error.

Often, a warning message stating, “A problem caused the program to stop working correctly or Windows is checking for a solution to the problem” will appear on your system. To resume a smooth workflow, it is quite necessary to resolve this issue as soon as possible.

How can I identify if QuickBooks has stopped working?

Identifying the issue correctly helps you fix the error easily and quickly. Henceforth, it is essential to identify the issue correctly before implementing any solution. So, if you are confused about how to identify QuickBooks Has Stopped Working Error, have a quick look at the different warning signs listed below:

• You are unable to open the QuickBooks application.

• QuickBooks Has Stopped Working Error constantly appears on your screen.

• The application does not respond to your commands.

• The active window crashes all of a sudden, without showing any warning signs.

Why does the error message that QuickBooks has stopped working appear on my screen?

If you keep getting QuickBooks has stopped working errors, several reasons might be responsible for this error. Some of the common yet prominent reasons include:

• The QBWUSER.INI file is corrupted, damaged, or missing. Since it is the crucial installation file, any damage to it will result in an error.

• The hard drive attached to your device is damaged or corrupted, or you are unable to access it properly.

• The company name is too large for the prescribed limit.

• QuickBooks is not installed properly on your system.

• Your system is corrupted or damaged due to a virus or malware attack.

• Your system does not fulfill the minimum QuickBooks desktop system requirement.

Reliable Troubleshooting Methods for QuickBooks Has Stopped Working Error

Keep getting QuickBooks has stopped working. Now it is high time to fix the issue. There are various solutions to fix this issue. Our experts have hand-picked the best solutions to fix this issue. These practical solutions include:

Solution 1: Recheck the file size limit of your company file.

Keeping your company file size within the manageable limit is compulsory for the smooth performance of QuickBooks. In case your company file size exceeds its permitted limit, you will definitely face a QuickBooks assistance has stopped working error.

Steps to Check the Company File Size

• Foremost, open your QuickBooks and open the company file.

• Next, press the F2 or CTRL+1 keys on your keyboard to open the product information window.

• Here, look for the file size of your company file.

• If your company file is larger than 1 GB, you need to split the file into two or condense your data.

Easy Steps to Split the Company File Size into Two

• Before splitting your company file into two, make sure you have created a backup of your data. It will safeguard your data against loss or damage.

• Now, create a new company file by clicking on the file menu, selecting a new company file, and completing the on-screen prompts.

• Ahead, you need to transfer your data into the new company file. You can transfer it manually or use the export/import feature.

• Lastly, you need to verify your data. To ensure the accuracy of your data, you can make use of the “Verify and Rebuild” utility.

Crucial Steps to Condense Your Data

You can reduce the file size by using the condensed data utility. This is an in-built tool in QuickBooks that will remove old transactions or irrelevant transactions. Steps to condense your data include:

• Click on the file menu in your QuickBooks and choose the utilities option.

• After that, choose the Condense Data option and follow the on-screen instructions to condense your data.

Solution 2: Recreate the QBUSER.INI file.

The QBUSER.INI file is a crucial file that plays a pivotal role at the time of installing QuickBooks. Any damage to it will lead to QuickBooks assistance having stopped working. Follow the below-mentioned steps to recreate the QBUSER.INI file.

• Close all current running programs on your system, including QuickBooks.

• Thereafter, open the QuickBooks installation directory and locate the QBUSER.INI file. 

• Here, right-click on the file and choose the rename option.

• Add .old at the end of the file name to rename it.

Solution 3: Resolve Issue with QuickBooks Tool Hub

Developed by Intuit, QuickBooks Tool Hub is a great utility that is used to resolve multiple technical and common issues. It is a centralized application consisting of multiple tools. Henceforth, instead of installing several tools separately, you can install the QuickBooks tool hub to fix multiple issues.

• To begin with, you need to visit the Intuit official website in any web browser on your system.

• Here, search for the latest version of QuickBooks Tool Hub and click on the download link.

• Save the file to an easily accessible location, such as the desktop or the download folder.

• Once the file is downloaded successfully, you need to install it on your system.

• To install it, open the folder where the tool hub file is downloaded and search for the set-up file or executable file. It looks something like QB_toolhub.exe.

• Now, double-click on it in order to run it as an admin.

• Follow the on-screen instructions and agree with the terms and conditions to complete the installation process.

• A desktop icon will appear on your screen when the installation process is over.

Run the QuickBooks Install Diagnostic Tool.

• First, run the Clean Install tool to rename the old installation folder. To perform the same, open the QuickBooks tool hub and move towards the installation tab.

• Here, click on the clean install tool and press the OK button to confirm the installation.

• It will open the QuickBooks Clean Install Utility window. In the opened window, choose the QuickBooks version and product version you are using and press the Continue button.

• An informational window stating, Please install the copy of QuickBooks to the default location” will appear on your screen. Press the OK button.

• After this, you need to run the Clean Install diagnostic tool on your system.

• In the installation tab of the QuickBooks tool hub, click on the QuickBooks Install Diagnostic Tool button.

• It will start diagnosing and fixing the issue. Please wait for some time, as it is a time-consuming process.

Run Quick Fix MY Utility Tool

• Double-click on the QuickBooks tool hub icon to open it in your system.

• After that, move towards the Programs Problem tab and click on the Quick Fix My Program button.

• The tool will automatically fix the issues on its own. Please be patient.

Solution 4: Run the QuickBooks Refresher Tool.

The steps that need to be followed for eradicating the QuickBooks assistance has stopped working error include:

• Close all the current running applications on your system and download the QuickBooks Refresher tool from the official website.

• Save the file to an easily accessible location, such as a desktop or download folder.

• Double-click on the setup file to open the installation wizard.

• Go with the on-screen prompts and agree with the terms and conditions to complete the installation process.

• A desktop icon will appear on your screen when the installation process is over.

• Run the tool to automatically diagnose and fix the issues by clicking on the tool icon.

• Lastly, reboot the application when the process is over.

Solution 5: Clean the Junk Files

Having too many junk files will trigger the QuickBooks Has Stopped Working Error. Follow the below-mentioned steps to get enough disk space.

• Click on the Windows Start button to open the task bar of your system.

• In the search panel, type disk clean-up and press the enter key.

• Now, choose the files that you wish to delete in the disk clean window.

• Press the delete button to eradicate the unnecessary files.
  

Crux of the Blog

Tackling the QuickBooks has stopped working error on your own can be a tiring and hectic task. However, with the right strategy, you can easily troubleshoot the issue. Hopefully, this blog provides all the necessary methods to troubleshoot the error. You can call our experts at any time on our helpline number if you need further assistance.

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