Clinical Trials Support Services: Enabling Medical Research
Clinical Trials Support Services: Enabling Medical Research
Finding eligible and willing participants is one of the biggest challenges in running clinical trials.


Clinical trials are an essential part of the medical research process in developing new drugs and treatments. However, running clinical trials is an enormously complex undertaking that requires expertise across many different areas. This is where clinical trial support services have become indispensable for pharmaceutical and biotech companies. By outsourcing various operational aspects of clinical trials, these services enable researchers to focus on advancing science while ensuring trials run smoothly and efficiently.

Coordinating Complex Logistics

Running a Clinical Trials Support Services involves intricate logistical planning and coordination across multiple sites. Clinical trial support services help coordinate all the moving pieces through clinical trial management. This includes organizing investigational product management and distribution, site selection and feasibility assessments, developing and implementing protocols, creating study timelines and budgets, and overseeing regulatory submissions and approvals.

Coordinating logistics across dozens or even hundreds of clinical sites spread around the world is no small feat. It requires experts who understand global regulatory environments, can liaise with sites, troubleshoot issues, and ensure consistent protocol adherence. Clinical trial support services take this operational load off sponsor companies so they can focus on the science. Their project managers and clinical research associates handle budgeting, contracting, site management, document control, and ensuring Good Clinical Practice compliance.

Recruiting and Retaining Participants

Clinical trial support services apply their expertise and technology-based tools to recruitment and retention strategies. They tap into worldwide participant databases, design multi-channel recruitment campaigns, screen candidates, gain informed consent, and enroll participants.

During the trial, they provide engagement strategies like mobile apps, reminders for study visits and adherence, and participant support hotlines. Their initiatives have proven very effective at reaching recruitment targets on time and maintaining high retention rates critical for robust clinical data. For sponsors, outsourcing participant-related activities reduces costs and ensures recruitment and retention goals are met.

Data Management and Biostatistics

Handling the massive amounts of data generated across hundreds of data sources in clinical trials requires specialized data management and biostatistics capabilities. Clinical trial support services employ certified data managers, medical coders, and biostatisticians to capture, clean, conduct quality control, and analyze the study data.

Data Management and Biostatistics

Data Capture and Cleaning

Clinical data is captured electronically at sites using electronic data capture (EDC) systems designed by clinical trial support service providers. Data standards ensure consistent collection. Medical coders then code adverse events, medical histories, and outcomes. Throughout the process, data managers clean and validate the data, conduct quality checks for accuracy and completeness, generate data clarification forms, and resolve queries with sites.

Biostatistical Analysis

Once data collection and cleaning is complete, the biostatisticians take over. They develop the statistical analysis plan, perform interim analyses, and conduct the primary statistical analyses for safety and efficacy at the study's conclusion. Their analyses and reporting ensures sponsors have robust, high-quality clinical data to make effective go/no-go decisions for further development.

Outsourcing specialized data functions lets sponsors access expert resources while focusing internally on designing trials and clinical strategy. Clinical trial support services ensure efficient eClinical solutions and reliable biostatistical support throughout all study stages and beyond for publication and regulatory submissions.

Site and Patient Safety and Monitoring

Ensuring safety and protocol compliance is a top priority in clinical research. Clinical trial support services perform risk-based and GCP-compliant monitoring of sites and study data. Their clinical research monitors visit sites regularly, check informed consent documents, verify data against source records, evaluate safety parameters, review adverse events, and assess Good Clinical Practice training and compliance.

Centralized safety databases allow monitoring of accumulating safety data. If adverse events or safety signals emerge, monitors work with sites and medical experts to resolve issues promptly. Their proactive monitoring helps identify and address problems early on for patient safety and high data integrity. It also prepares sponsors and sites for regulatory audits.

Outsourcing monitoring to experienced clinical research organizations removes the operational burden from sponsor staff while achieving consistent high-quality oversight across geographies. It gives sponsors confidence that trials are conducted safely and ethically according to protocols and regulations.

Regulatory Support

CRO regulatory experts are adept at navigating the complex global regulatory framework governing clinical research. They prepare material for submissions to ethics committees and regulatory health authorities like the FDA, EMA and PMDA. Documents may include protocols, informed consent forms, investigator brochures, annual safety reports, and clinical study reports.

CROs also manage documentation during the study for sponsor audits or health authority inspections. Inspections often occur during or after trials. CROs support sponsors and sites to field inspectors' questions knowledgeably and provide requested records promptly. Their vigilance on compliance and document control eases sponsors' preparations for regulatory interactions.

Outsourcing regulatory functions gives smaller sponsors access to knowledgeable global regulatory teams. Larger sponsors benefit from CROs' expertise and infrastructure purpose-built for quick regulatory filings and responses. It lets them focus on core scientific responsibilities while ensuring trials meet all applicable regulations worldwide.

Medical Writing and Publication Support

Clinical data means little without effective communication of results through publication and regulatory documents. CRO medical writers are highly experienced in clinical study report writing, presentations, and publications in medical journals.

They assemble clinical study reports adhering to regulatory guidelines like ICH E3. These comprehensive documents summarizing nonclinical, clinical and statistical methods and findings are critical for regulatory review and approval processes. Medical writing teams also develop conference abstracts and presentations, clinical papers, monographs and other target publications. The end goal is demonstrating a new drug or device's risk-benefit profile to scientific and medical communities as well as regulators.

Through strategic publication planning, professional medical writing and document design, clinical trial support services help sponsors maximize impact and visibility of their research. It assists advancing science and benefits patients faster through effective communication of clinical evidence.


With their expertise in multiple complex domains, clinical trial support services have become indispensable partners for life science companies. By outsourcing various operational, data management and regulatory responsibilities, sponsors can concentrate resources on clinical development and strategy while ensuring high-quality, reliable trials conducted efficiently on time and budget. Clinical trial support services' centralized infrastructure and expertise streamline processes and compliance globally to accelerate medical progress through faster development of innovative new drugs and devices. Their efforts ultimately benefit patients through expanded treatment options.

 

 

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